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Contact Details
Nelson Sports HQ
M.P. Sarte Bldg. MBS Commercial Building Emilio Aguinaldo Highway, Anabu I-C, Imus, Cavite beside BDO Anabu
nelsonsportspickleball.ca@gmail.com
Phone number
09670464552 / 757545009
FAQ
We aim to get your pickleball balls to the court as fast as possible! Because we process orders quickly, changes usually cannot be made once submitted. If you need to update your shipping address or order details, please contact us immediately.
Once your balls have shipped, you will receive an email with a tracking link. You can use this link to follow your Nelson Sports gear from our warehouse all the way to your doorstep.
If you haven't seen an email within 30 minutes, please check your "Promotions" or "Spam" folders. If it’s still missing, it’s possible there was a typo in your email address—just reach out to us and we’ll verify your order for you.
Orders are typically cancelled if an item suddenly goes out of stock or if there was an issue verifying your payment information. If this happens, you will receive an email with the specific reason and your refund will be processed immediately.